Privacy Policy

Last updated: September 8, 2025

Welcome to Duclipz (“we”, “us”, “our”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit duclipz.com, create an account, purchase or download content, subscribe to a plan, or interact with our services (the “Services”). By using the Services, you agree to this Policy.

WHO WE ARE (DATA CONTROLLER)

• Duclipz

• Website: https://duclipz.com

• Email: duclipz.com@gmail.com

INFORMATION WE COLLECT

A) Information you provide

• Account details: name, email, username, password (stored securely/hashed)

• Billing details: name and email for receipts and delivery

• Orders & downloads: items purchased, license downloads, subscription choices

• Support messages you send us

• Newsletter email when you subscribe

B) Information collected automatically

• Device & usage data: IP address, browser, device type, pages viewed, timestamps

• Cookies: needed for login, cart, and checkout; optional analytics (see “Cookies”)

• UTM/attribution data to understand how visitors find us

C) Information from third parties you choose

• Social login (Google/Facebook): name, email, profile image to create/sign in to your account

• PayPal: payment confirmation and related metadata (we don’t store full card/bank details)

HOW WE USE YOUR INFORMATION

• Provide and secure the Services (account, checkout, downloads, licensing)

• Process orders/subscriptions and send transactional emails

• Detect and prevent fraud or abuse; enforce our Terms/License

• Improve site performance and user experience

• Send marketing/newsletters if you opt in (unsubscribe anytime)

• Comply with legal and tax obligations

LEGAL BASES (EEA/UK)

• Contract: to deliver purchases, downloads, and subscriptions

• Legitimate interests: site security, prevention of abuse, analytics

• Consent: marketing emails and (where required) analytics cookies

• Legal obligation: accounting, tax, and compliance

COOKIES

We use essential cookies for functionality (login, cart, checkout). With your consent, we may use analytics cookies. You can manage cookies in your browser and any consent banner on our site. Disabling some cookies may affect functionality.

PAYMENTS

Payments are processed by PayPal. PayPal handles your payment data under its own privacy policy. We receive payment confirmation and limited metadata to complete your order. We do not store full card or bank details.

SOCIAL LOGIN

If you sign up or log in with Google or Facebook, those providers authenticate you and share your basic profile (name, email, profile image). We use it only to create or sign in to your account.

NEWSLETTER

If you subscribe, we store your email to send updates, free clips, and promotions. You can unsubscribe anytime via the link in our emails or by contacting us. We do not sell your email.

SHARING YOUR INFORMATION

We do not sell personal data. We share information only with:

• Trusted service providers (hosting, email delivery, analytics, payments) under confidentiality/data protection terms

• Legal authorities when required by law or to protect rights and safety

• A buyer or successor in a merger/acquisition (subject to this Policy)

DATA RETENTION

• Orders, licenses, and tax records: kept for the period required by law

• Account data: kept while your account is active; minimal logs may remain for fraud prevention and legal obligations

• Newsletter emails: kept until you unsubscribe or request deletion

INTERNATIONAL TRANSFERS

Our servers and providers may be in other countries. Where required, we use appropriate safeguards (e.g., Standard Contractual Clauses) for international transfers.

SECURITY

We use reasonable technical and organizational measures (encryption in transit, access controls, server hardening). No method is 100% secure, so we cannot guarantee absolute security.

YOUR RIGHTS

Depending on your location, you may have rights to:

• Access, correct, or delete your personal data

• Object to or restrict certain processing

• Data portability

• Withdraw consent (e.g., marketing emails)

To exercise rights, email duclipz.com@gmail.com. We may verify your identity.

California (CCPA/CPRA): you may have additional rights to know, delete, correct, or opt out of certain sharing. We do not sell personal information.

CHILDREN’S PRIVACY

Our Services are not directed to children under 13 (or the minimum age in your region). We do not knowingly collect data from children. If a child has provided data, contact us and we will delete it.

DO NOT TRACK

Browsers may send “Do Not Track” signals. Because there’s no common standard, our Services may not respond to DNT. You can control cookies via your browser and consent tools.

CHANGES TO THIS POLICY

We may update this Policy from time to time. The “Last updated” date will change accordingly. For material changes, we may provide additional notice on the site or by email.

CONTACT US

• Email: duclipz.com@gmail.com

• Website: https://duclipz.com

If you have questions about this Privacy Policy or your personal data, please contact us.